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> support > support info
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Support Programmes |
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caatoosee offers a choice of four Support Programmes, the main differences between them being facilities for on-site support from our staff, guaranteed response times of our Hotline, and access to exclusive sources of information.
- Standard Support
- Silver Support
- Gold Support
- Platinum Support
The Online Support area of this website may be used by any authorized Support customer logged in with a valid access code. The range of services provided online includes:
- Technical product sheets (searchable)
- FAQ: Questions and answers regarding our products
- Information on availability of new releases
- Web forum for technical discussions
- Dialogue forms for technical support
- Feedback system for products and services
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| FAQ for Support |
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Q: Where can I find manuals and product documentation?
Q: Can all users call on caatoosee support, or just the administrator?
Q: How many Support Programmes are there?
Q: Is there an on-site support service?
Q: Who should I contact to extend my support contract?
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| General FAQ |
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Do you want more information about caatoosee and information logistics? Read more in the general FAQ.
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| Download |
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Find out more about the detailed technical specifications of the caatoosee iq-server in the product documentation. Take a moment to download it here:
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White Paper iq-server
(1.170 KB)
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