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| Q: What does caatoosee actually do? |
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| A: caatoosee supplies information logistics. Supported by a team of around 770 employees in Europe and Asia, caatoosee develops software products and solutions that allow users to find qualified information stored in a variety of data sources - quickly and effectively. With the help of state-of-the-art technology, data is automatically collected, organized, qualified and distributed to users in a personalized format. |
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| Q: What does information logistics mean? |
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| A: Similar to the traditional field of logistics, which deals with the procurement, storage, transportation and delivery of goods, information logistics is about optimizing all processes related to "information". Information logistics delivers the right information, at the right time and at the right place. Users are interested in retrieving the right information - information that is appropriate to a particular situation and meets personal requirements. In other words, users want qualified information at the right place, i.e. delivered to the device currently available. And users also want this information at the right time, i.e. usually at once. |
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| Q: How does caatoosee manage to deliver the right information, at the right time and at the right place? |
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| A: caatoosee has developed a software solution that is designed to meet this challenge: it is called "caatoosee iq-server". caatoosee's iq-server is able to collate information from various sources and organize this data in such a way as to ensure that it can be retrieved at a later date - fast and effectively. It makes absolutely no difference whether this data is available in a structured or unstructured format, e.g. in e-mails or text documents. caatoosee's iq-server delivers the information to existing enterprise information portals, a browser-based interface or, thanks to its vast array of interfaces, to any other system required. Users can request information in a targeted manner. In addition, the iq-server is able to distribute content according to a predefined schedule or as soon as new information becomes available. |
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| Q: What does iq stand for? |
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| A: iq stands for information qualification. The aspect of quality is becoming more and more important due to the increase in the sheer volume of information available to users. However, information can only be considered "qualified" if it meets the specific requirements of users. |
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| Q: Which technology does caatoosee use to implement information logistics? |
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| A: The software products developed by caatoosee are based on so-called iq-technology. It works with patterns, as opposed to texts. Information patterns are defined by means of mathematical structures. This method facilitates the identification of similarities between data; the greater the similarity of the patterns, the greater the data match. Owing to this pattern-based form of identification, caatoosee's iq-server is able to handle typing and spelling mistakes contained in the search query or the database. It sorts the information it has retrieved by the quality of matches (ranking of degrees of similarity). On request, pertinent documents that are related to the topic can be displayed with the search results. This process does not require cumbersome word lists, which have to be compiled manually in the case of conventional search engines. On the contrary, the thesauri are created automatically. |
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| Q: Search engines are a dime a dozen these days. Is caatoosee's iq-server just another search engine? |
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| A: No, the functionality of caatoosee's iq-server is much more advanced. Conventional search engines deliver either hundreds of links or, when the search query is narrowed down, no hits at all without applying a readily comprehensible method of measuring the quality of these results. Instead of providing "qualified" data, a barrage of information is supplied, thus necessitating additional searches. In contrast, caatoosee's iq-server is to be seen as an "interpreting engine": thanks to caatoosee's cutting-edge qualification technology, the iq-server is able to perform even when the going gets tough, wading through masses of data, sorting out the relevant from the irrelevant and delivering the information that the user was actually looking for. Another benefit: aided by an integrated thesaurus, caatoosee's iq-server is able to find results that have only a semantic relevance to the search. e.g. if one was to enter "engine", it would display all the qualified information for "motor" or "drive system" as well. |
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| Q: How can iq-technologies help users with their day-to-day work? |
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A: caatoosee's iq-server delivers qualified information. An organization's wealth of knowledge, most of which is stored in unstructured sources, is of immeasurable value. caatoosee's iq-server makes this knowledge accessible.
caatoosee's iq-server accelerates information processes. It works extremely fast, boasts outstanding performance, and returns results from the most extensive databases within fractions of a second.
caatoosee's iq-server automates processes. There is no need for manual data input, sorting or corrections.
caatoosee's iq-server can improve the efficiency of intranets. It helps enterprise information portals deliver on their promise: fast, qualified access to a wide range of data in a wide range of systems.
caatoosee's iq-server makes online shops and marketplaces more effective. It finds the required product even if there are spelling mistakes in the query, proposes alternative products and lists possible related purchases.
caatoosee's iq-server streamlines data repositories. It filters out redundant documents, obsolete versions and duplicate product master data.
caatoosee's iq-server improves customer relationship management. If customers are to receive the best possible service, enterprises need to manage their information properly. With the iq-server, one can remove duplicate customer master data and provide a first-rate customer service: it automatically classifies and structures e-mail correspondence in accordance with users' requirements. |
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| Q: Can the ROI be measured? |
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| A: Our priority is to deliver tangible added value. Lengthy searches cost time and money. Frustration caused by insufficiently qualified information leads to loss of motivation and poor decision-making. caatoosee's iq-server reduces transaction costs, improves employee efficiency and increases sales revenue. This added value can also be measured in figures. Potential clients are welcome to contact us for an individual ROI assessment. |
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| Q: This technology seems to be complex. Will I need to buy consulting services to help with lengthy and costly implementations? |
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| A: Although the software we develop is highly sophisticated, it is easy to use. iq-server is delivered on CD-ROM, and depending on requirements, it can be installed, configured and up and running within a matter of hours or days. It does not require time-consuming administration or user training. Front-end and back-end operation is so easy that any enterprise can implement it. |
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| Q: Do I need to adapt my hardware and software to suit iq-server? |
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| A: Corporate IT solutions are usually shaped by years of growth and development and often comprise separate, standalone systems in the various departments and divisions. caatoosee's iq-server simply forms a layer above these systems, providing a central point of access to all the information they contain. Whats more, it supports all common data formats. Enterprises will not need a special, high-performance IT infrastructure. And users will rarely need to buy new hardware, because any technology that requires customers to redesign their structures is a poor technology. caatoosee ensures that customers get the best from their existing investments. |
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| Q: Information is a valuable and highly sensitive commodity. How does iq-server guarantee data security? |
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| A: Unlike our competitors, we make use of a companys existing data security systems. The existing roles and employee access rights are simply transferred to iq-server. This means minimal integration effort for our customers, plus minimal maintenance effort later on. Because data transmission is encrypted, users are also guaranteed the highest security standards during system operation. |
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| Q: Is caatoosee only a software supplier? |
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| A: Although caatoosee is a software manufacturer, we also adapt our iq-technology to meet specific requirements. For instance, our Business Intelligence Solutions, which combine iq-technology with software from manufacturers like SAS, record and analyze enormous quantities of data for the financial and high-tech industries. This is just one example of how we combine innovative software with our vast solutions experience - a unique asset that makes us the perfect choice for enterprise-wide solutions supporting end-to-end information processes. |
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| Q: How has caatoosee schweiz ag positioned itself? |
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| A: caatoosee Switzerland comprises three business units "Products", "Solutions" and "Infrastructure" and is geared towards optimizing the customer's value chain. As an IT service provider, it has a wealth of experience in process and system integration and has established itself as market leader in Switzerland. In the last year alone, it concluded multi-year modular support and service level agreements with nearly 50 customers to support their IT environments within guaranteed parameters. Having secured an order from jobs.ch, one of Switzerland's leading recruitment portals, the newly formed Products business unit has also paved the way for iq-technology in Switzerland. |
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| Q: Is Sigma merely an extension to the caatoosee portfolio, or do the two companies collaborate on product development? |
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| A: In Sigma, a key player in the Asian IT market, caatoosee has found the perfect partner for the implementation of information logistics solutions in the Asian growth market. The Sigma group is opening the door to Asia for caatoosees iq-technology. The companies collaborate on product development and projects as well as marketing efforts. Sigma's focus on ASP and outsourcing services as well as banking and finance serves as the perfect foil for caatoosee's information logistics solutions. The multi-million euro project for the Commercial Bank of Syria is clear proof of the excellent market opportunities created by this partnership. |
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